System Alignment

We’re pleased to announce that we’re in the final stages of amalgamation. The last step is to incorporate the members of the former LaHave River and Provincial Government Employees Credit Unions into the East Coast Credit Union banking system. This will align our products and services and provide a consistent banking experience for all members, in all branches.

Letters with important details about your membership, anticipated impacts, and steps to take before, during, and after the integration weekend have been sent to all affected members. If you have not received a letter, please contact us at 1-866-230-7700 or eastcoast@creditu.ca

After system alignment, accounts from all amalgamated credit unions will be managed on one unified banking platform. To understand the full scope of impacts, please review our Frequently Asked Questions page.

If you need support, we’re here to help - contact us at 1-866-230-7700 or eastcoast@creditu.ca

What’s NOT Changing

• Your Member ID
• Your Personal Access Code (PAC)
• Your debit card or Debit Mastercard will continue to work as usual
• Your pre-authorized payments will process without interruption
• Your cheques will clear as usual
• Your direct deposits will still go into your account
• Your mobile wallet will work as usual

What's NEW!

• Small Business Banking will now be available – Access enhanced tools and services designed to support your business needs

February 22, 2026

• Any e-Transfers necessary before March 3 should be sent today

February 23, 2026

• The ability to send e-Transfers will be turned off

February 24, 2026

• The Autodeposit feature in e-Transfers will be turned off
• All e-Transfers received will need to be manually accepted from this time onward

Action: Record your e-Transfer contacts, profile, transaction history—they will not transfer to the new system. Take a screenshot or write them down so you can re-enter later.

February 25, 2026

• All e-Transfer features and services will be disabled. All e-Transfer account information will be lost.

February 25 to March 2, 2026

• e-Transfers will be unavailable during this period.

February 27 to March 2, 2026

• LaHave River Branch and Provincial Government Employees Division locations will close at 3pm on Friday, February 27th.
• Online banking, the mobile app, and telephone banking will be temporarily unavailable during this period.
• ATM access and in-branch service will remain available during regular hours

Useful Tip: In account transaction history will be lost. While transactions can still be viewed via statements, you may want to make copies of your transaction history for future reference.

March 2, 2026

After the work is completed, you will have to login as if it is the very first time again.

For mobile app users, this means:

• Download the East Coast Credit Union Mobile App (Google Play or App Store)
• Log in using your existing Member ID and PAC
• Set up 2-Step Verification (via text or email)

If you use Interac e-Transfers: Re-enter your contacts, re-enable Autodeposit, and deposit any transfers received during the transition period.

Useful Tip: Delete any copies of the mobile apps for LaHave River CU and Provincial Government Employees CU.

For online banking users, this means:

• Go to www.eastcoastcu.ca to Login
• Login using your existing Member ID and PAC
• Set up 2-Step Verification (via text or email)

If you use Interac e-Transfers: Re-enter your contacts, re-enable Autodeposit, and deposit any transfers received during the transition period.

Useful Tip: Update any bookmarks to go to www.eastcoastcu.ca

Click here to download a detailed schedule of events and impacts, and a checklist of things you can do to keep things working well after the alignment.