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Connect with us your way


Video or phone, it’s literally your call. However you connect with us, you can guarantee that our trustworthy, knowledgeable staff will bring the branch experience to you, wherever you are.

Experience the branch at home
Get professional, honest advice
Connect to digital services
Set up online and mobile banking
Pay bills and transfer funds

Contact us


Monday & Tuesday: 9am - 5pm
Wednesday: 10am - 5pm
Thursday & Friday: 9am - 6pm


 


Call toll-free: 1-866-230-7700
Email us: eastcoast@creditu.ca
After hours: 1-888-CREDIT-U(273-3488)

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Call or email

We’re here to help

Prefer to reach out on your own time? That’s fine with us. You will get honest, expert advice no matter how you connect with us.


How can we help?

Here are some of the things we can help with


We bring the branch experience to you with our email, phone, and video capabilities.

Arrange a loan or mortgage


Start the process for getting a loan or mortgage without even leaving your home! Our experts can help you get started over the phone or on a video call.

Get set up with online and mobile banking

Need a hand with online or mobile banking? Our experts are here to help you get started. Enjoy one of the most convenient ways to bank with us.

Connect to our advisors


No matter what kind of financial advice you’re looking for, we have a specialist who can help. Get connected easily through phone or video call.

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Video

Prefer a video call?

Video calls aren’t just for work or hanging out with friends and family. Connect with a trusted expert from wherever you are.


You can reach our friendly Member Advice Center staff over the phone and virtually, allowing you the convenience of banking from anywhere.

Expert advice

Advisors like Cory Nauss are ready to help


Cory is the Manager of the Member Advice Centre, helping members with their unique banking needs over the phone and online. Cory and advisors like him can help members with:

  • Loans and mortgages
  • Investing
  • Financial planning
  • Retirement planning
  • Insurance
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24/7 telephone banking

You’ve got our number

Use our self-serve automated services or get assistance on a range of products and services designed for your convenience.


You can count on us


Online or in person, we’re here to help with all the banking services you need: