Branch Info

Important Message for Fall River Members

Dear Valued Members: The Fall River Branch of East Coast Credit Union will be closed Saturdays beginning on December 1st, 2018. In addition, our Friday branch hours are changing from 9:30AM-6:00PM to 9:30AM-5:00PM beginning on Dec 7th, 2018.

Frequently Asked Questions

Why are the hours changing at the branch?
We are responding to changes in how members access their banking services with more choosing to use mobile and online channels. Effectively managing our costs allows us to invest in competitive products and services our members need and want, including new technology.

Are there job losses because of these changes?
There are no job losses as a result of these changes.

I don’t use online or mobile services.  How can I continue to access banking services on Saturdays?
Members can continue to withdraw or deposit funds at the ATM any time. Also, East Coast’s Lower Sackville Branch is open from 10AM-1PM on Saturdays. Our professional staff will be happy to discuss convenient banking options with you including how to set up online, mobile or telephone banking.

How far is it to the Sackville Branch?
It’s approximately a 12-minute drive from Fall River to Sackville.

Is the credit union in trouble – is that why you’re reducing the branch hours?
No. East Coast is a strong financial institution. We are responding to changes in the financial services industry. Members are increasingly choosing to access banking services using online and mobile channels. Effectively managing our costs allows us to invest in competitive products and services our members need and want, including new technology.

 

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