Contact Us

Have a question about your finances, East Coast Credit Union, or simply opening a new account? Here are some ways you can contact us.

For Lost or Stolen Mastercards including Global Payment Mastercards please call 1-800-567-8111. To report a Lost or Stolen MemberCard debit card please call 1-888-277-1043.

Use the Lock’N’Block feature of your debit card to immediately block any transactions.



E-mail any branch
Toll Free (all branches) 1-866-230-7700
MemberDirect* online support  24/7 1-888-273-3488
TeleService* (account access by phone) 1-800-963-4848
Mastercard Member Services 1-800-561-7849
Travel Insurance 1-877-885-2847
Baddeck Branch 902-295-3477
Bergengren Branch 902-863-6600
Business Services Bergengren Branch 902-863-6600 ext. 1013 or 3106
Business Services Dartmouth 902-464-7132
Business Services New Glasgow 902-752-3102 ext. 3105
Business Services Port Hawkesbury 902-625-6969
Dartmouth Branch 902-463-4220
Elmsdale Branch 902-883-3260
Fall River Branch 902-860-3888
Kearney Lake Satellite Office 902-860-3888
Havre Boucher Branch 902-234-2523
Inverness Branch 902-258-2045
L'Ardoise Branch 902-587-2414
Louisdale Branch 902-345-2015
Mabou Branch 902-945-2003
Margaree Branch 902-235-2659
New Glasgow Branch 902-752-3102
Port Hawkesbury Branch 902-625-0190
Port Hood Branch 902-787-3246
Sackville Branch 902-865-7870
Sheet Harbour Branch 902-885-2021
St. Andrews Branch 902-863-3877
St. Peter's Branch 902-535-3101
Upper Stewiacke Branch 902-671-2647

For branch and ATM locations, please use our  branch locator.

*To access your account through MemberDirect or Teleservice for the first time, and to obtain your password for both, please speak to a Member Service Representative at your branch. 


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